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Clients say...
The Dolphin Index is a really useful tool for clearly identifying our strengths and areas for improvement.
Jo North, Commercial Director, Northern Rail
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THE METHOD
We can provide you with your own dedicated version of the Dolphin Index. You ask a representative sample of your people to complete the simple 68 question questionnaire on line. The questionnaire takes about 10 minutes to complete. Each person gets immediate feedback on how their personal view of the climate compares with the national norm.
Meanwhile we collect everyone’s responses, analyse the data and provide you with feedback about your overall scores on the 13 dimensions of the Dolphin Index. We compare your scores with the national average.
We can also compare various parts of the organization with other parts. We may also be able to compare your overall scores with others in your sector.
We can also provide comprehensive recommendations as to how you can improve your performance.
The 13 dimensions:
COMMITMENT
This dimension refers to the extent to which employees are committed to organizational goals and operations. This covers the amount of emotional involvement that members of the organization or team feel to the goals of the organization (or team/division). This dimension also refers to the extent to which the work is perceived as stimulating and engaging.
FREEDOM
This dimension refers to the extent to which employees have opportunities to make their own decisions, seek information and show initiative. The extent that the there is freedom from tight supervision within the organization. It focuses on the independence that individuals have in their jobs.
IDEA-SUPPORT
This dimension refers to the extent to which employees are encouraged to put forward ideas and suggest improvements. This also focuses on initiative and around the feeling of encouragement and support from the organization regarding the generation of ideas.
POSITIVE RELATIONSHIPS
This dimension refers to the extent to which people trust and get on well with one another at work. This also refers to the extent that there is an absence of personal conflicts.
DYNAMISM
This dimension refers to the extent to which the atmosphere is dynamic, lively and exciting. Dynamic environments are characterised by high levels of positive change.
PLAYFULNESS
This dimension refers to the extent to which people laugh and joke with one another. Moreover, it refers to the extent and ease to which humour is used and displayed in the organization.
IDEA-PROLIFERATION
This dimension refers to the extent to which people are perceived as having creative ideas and varied perspectives towards their work. This also refers to the level of debates encouraged in the organization.
STRESS
The extent to which people feel overburdened and under pressure at work. This also refers to the extent that people do not feel they have the resources to cope with the demands at work.
RISK-TAKING
This dimension refers to the extent to which new ideas may be implemented and where people are prepared to take risks. Uncertainty is tolerated and decisions are taken quickly regarding actions.
IDEA TIME
This dimension refers to the extent to which employees have the time to generate and consider new ideas. This dimension focuses on the time allowed and encouraged in an organization regarding the generation of new ideas.
SHARED VIEW
This dimension refers to the extent to which there are open and adequate communications between more and less senior employees. This also refers to the extent to which individuals feel that there is openness between people at work.
PAY RECOGNITION
This dimension refers to the extent that people are satisfied with their remuneration and appropriately rewarded for the effort and work that they do.
WORK RECOGNITION
This dimension refers to the extent that people receive praise for their achievements. This includes the extent to which individuals’ efforts are recognised in terms of encouragement and support.
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Comments
The great thing about the Dolphin Index is the opportunity to benchmark your climate against the world outside - and get feedback that says 'It doesn't have to be like that!'
David Mayle, Head of the Open University Business School's Centre for Innovation, Knowledge & Enterprise
The Dolphin Index is a really useful tool for clearly identifying our strengths and areas for improvement.
Jo North, Commercial Director, Northern Rail
The Dolphin Index has been an important tool in Nestle Rowntree’s strategy to develop a broad innovation culture across the business and to remove the mystique that so often surrounds creativity and innovation.
Creativity Development Manager, Nestle Rowntree
The Dolphin Index is the ideal tool for assessing your climate and so for understanding the levers to pull so as to make the enterprise more dynamic, innovative and successful.
Nick Gurney, Former CEO Bristol City Council